Whether at home or at work, miscommunication creates tension, frustration, and unnecessary conflict — even when intentions are good.

Often, the problem isn’t what was said.
It’s how it was interpreted.

In this interactive workshop, we explore:

• Why conversations go sideways despite good intentions

• How perception, emotion, and past experience shape meaning

• Why words alone often fail to communicate what we intend

• How internal reactions and triggers influence conversations

• Practical ways to communicate with greater clarity and understanding

When we understand what shapes communication beneath the surface, we reduce misunderstandings, strengthen relationships, and create healthier environments — both professionally and personally.

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